A possible shape for your day.

Planning example, not a confirmed itinerary or booking. Agree the route, availability, total duration, and price with your chosen provider before payment.

1. Match the vehicle to the party

Provide passenger count, bag sizes, child-seat needs, and destination area. Ask for the actual vehicle class and usable luggage space.

2. Write down the meeting point

Request the exact post-customs location, name or identifier to look for, contact method, and a fallback if the phone or data connection fails.

3. Confirm flight and waiting terms

Share the flight details and ask how delays, baggage time, no-shows, late-night arrivals, and extra waiting affect the service and total.

The details that make a difference.

Roles must be clear

Confirm whether an English-speaking greeter, driver, or remote coordinator is included. Do not assume the driver provides airport assistance.

Meet after arrival procedures

Clarify the permitted meeting location and that the plan does not imply gate access, immigration assistance, or priority processing.

Price the whole route

Check whether tolls, parking, waiting, late-hour charges, and drop-off changes are included or billed separately.

What should your quote include?

Ask for an itemized total for your party, the settlement currency, and any exchange or payment fees. A service request is not a confirmed reservation.

  • Transfer vehicle and driver, based on passengers and luggage.
  • Meet-and-greet or coordination fee, if offered and confirmed.
  • Tolls, parking, waiting, and any late-hour charge.
  • Child seat, extra stop, changed destination, and cancellation costs.

Use the costs and inclusions checklist and confirm what happens when plans change.

Before you decide.

Where should I expect to meet a greeter?

Ask for an exact written location after immigration and customs, plus a photo or description if available. Confirm the fallback contact method.

What if my flight is delayed?

The provider’s waiting and flight-monitoring terms must be confirmed in writing. Ask when extra charges begin and what happens after a major change.

Does a private transfer include an English-speaking person?

Not necessarily. Confirm who speaks English and whether that person meets you, drives, or coordinates remotely.