• Confirm the terminal, arrival date in Shanghai time, and exact meeting point.
  • Know whether the greeter, driver, or remote coordinator speaks English.
  • Save a contact number, a meeting-point picture, and your hotel’s Chinese address offline.
  • Agree what to do if your flight is delayed, your phone has no data, or you cannot find each other.
  • Check passenger and luggage capacity, waiting charges, and any late-night fee.